Why Caswell?
1. Experience & Reputation
Our many years of experience in plumbing and heating means it is more likely we can diagnose and fix problems efficiently. Our great reputation, verified through customer reviews and word-of-mouth provides you assurance of quality work.
Experience often correlates with skill level, and a reputable plumber is likely to offer better customer service, timely completion, and effective problem-solving. Online reviews, testimonials, and even case studies can provide valuable insights into a plumber’s reputation.
Why Caswell?
2. Cost & Transparency
While cost is a significant factor, it shouldn’t be the only one. Our transparent pricing structure helps you understand what you’re paying for and avoids hidden charges. Unexpected costs can be a significant issue in plumbing projects.
A well-communicated and transparent pricing model allows you to budget effectively and reduces the risk of disputes later on. We will provide an itemized quote or contract that outlines the scope of work, materials needed, and labor costs.
Why Caswell?
3. Licensing & Insurance
Caswell Plumbing & Heating has the strength of proper licensing and adequate insurance to allow you to feel confident that our company meets legal requirements and offers financial protection in case of accidents or damages.
We take great pride in being knowledgeable about local building codes and regulations. Our insurance policy provides a safety net for our customers, covering potential damages or accidents that may occur during our visit to your home or business.
Caswell Plumbing & Heating should be your plumber in MA, including Lunenburg, Groton, Concord.
With over 25 years of experience in the plumbing and heating industry coupled with a stellar reputation in the market, your first call for a leaky faucet, a problem with your boiler or heater should be to Caswell Plumbing & Heating.
services we provide
toilet repair/replacement
Struggling with a faulty flow valve or a less-than-perfect flush? Our plumbing experts specialize in toilet repairs that bring back your bathroom's best performance. Curious? Find out how we can help!
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Pipe install/repair
Tired of leaky pipes and water woes? Our skilled plumbers offer top-notch PEX plumbing, repiping services, and even copper repiping for ultimate durability. Intrigued? To explore our comprehensive solutions...
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drain services
Clogged drains putting a damper on your day? Our reliable drain services clear the way without draining your wallet. Interested? To discover how we make drains flow smoothly again...
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kitchen/garbage disposal
Garbage disposal giving you grief? Whether it needs a quick fix or a full replacement, we've got you covered. Want to know more? To see how we can revitalize your kitchen's functionality...
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WATER HEATERS/BOILERS
Endless cold showers? Our specialists offer professional installations for tankless water heaters, traditional water heaters, and boilers. Plus, we handle repairs for all boiler types. Intrigued? To heat things up...
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faucets/leak repair
Dripping faucets and leaky pipes driving you crazy? Our leak repair experts can fix everything from corroded pipes to damaged water seals. Want to lower your water bill? To find out how...
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What our customers are Saying
Tim was excellent, prompt, courteous, very knowledgeable. We had pre-purchased the fixtures but he gave us better options for a fair price. He was able to work on a host of small issues that had been plaguing us for years within one day. He is very thorough, meticulous and clean(He actually left it cleaner than when he arrived). He is an excellent craftsman and takes great pride in his work. Highly recommend, will add him to list of trustworthy vendors to reach out to going forward.
Tim was a pleasure to work with. He responded to my inquiry on Angi quickly. He fixed my leaking exterior faucet the next day (on a Sunday). He gave me choices of different solutions. He did quality work that matches the copper plumbing in my 125 year old house. The price was fair and the service was excellent. I look forward to him returning soon to upgrade another part of my system.
I recently had Caswell Plumbing do some repairs and updates to various things around the house (a shower head, toilet and outdoor faucet) and I could not be happier. Tim is an experienced, consummate professional and makes sure the job is done right (including keeping your house clean while he's doing it). His prices are very reasonable, he was prompt and prepared, completed the job quickly and he is a pleasure to do business with. I HIGHLY recommend him!
After years of trying to find a good local plumber we finally found one and want to share! Tim Caswell of Caswell Plumbing and heating has been a pleasure to work with. When our elderly parents were in need of changing their home to meet the needs so they could continue to live home Mr. Caswell came in and did an assessment and gave us options to help accomplish this. He re-fitted the bathroom with a toilet that was easier for them to get on & off of along with handrails for assistance. Added some handrails and a handheld shower head unit in the tub/shower which enabled them to continue to use their shower the way it is. Changed faucets throughout the home that are now very easy to turn on & off as their hand strength is not what it used to be. We also decided to be proactive and changed a 10 year old water heater to a new one & he installed a safety pan underneath that in the advent it ever leaked would shut down the water to it. We thank Mr. Caswell for his outstanding service and kindness to our parents and working with us to enable our parents to continue to stay in the home they love.
Our family recently had a water heater that started leaking on a Saturday morning and I phoned several plumbing companies in the area and the only one that returned our call promptly was Caswell Plumbing. Mr. Caswell explained to me over the telephone how to shut the water down to the water heater and within 1 hour he was at our home and replaced our water heater. After receiving pricing from a couple of other companies I found him to be competitive or in some cases lower than other bigger companies. His service was wonderful and it was a pleasure doing business with him and we look forward to have him as our plumber for any needs for many years as well as recommending him to friends and family members.
If you want a honest & professional plumber then do not hestitate to call this plumber. I recently had him to my home to look at my boiler that was not working correctly. From the time I placed the call to the end of the transaction I had nothing but a great experience. Mr. Caswell himself came out and within a couple of hours not only had my heating system working but took the time to look at some small other projects I needed done and look forward to going forward with more work with him.Great Guy... Fair pricing and Honest!!!
Tim has worked in my own home as well as many of my listings. As a busy Realtor, I need to maintain good contacts to refer to clients and colleagues. He is always courteous and cleans up, too. His prices are fair and he does good work. He answers the phone/returns calls promptly....I recommend him to everyone.
Tim is an absolutely outstanding plumber. Always very quick to respond. Very efficient and a work quality second to none. Went beyond the limits of the job. I can't recommend Caswell plumbing enough!! 10 stars.
I’ve known and worked with Tim for many years, and he’s a consummate professional! His prices are fair and his workmanship is unmatched. He shows up when he is supposed to and complete every job on a timely manner. I highly recommend using Caswell plumbing.
We had a great experience using Caswell Plumbing and Heating. They were quick to return our call and set up a time with us. They assessed our leaking faucet and gave us a few options to go with for a replacement. They were very clean and courteous. We will definitely use their service again. We highly recommend them.